Body Language Tips for Job Developers – Infographic

In most cases, as a Job Developer, you essentially do the first interview for your clients. If you make a good impression, that employer will want to meet your clients. If not, it’s game over.

We often focus on content rather than form, preparing our clients for job interview questions or preparing our “elevator pitch” for employers, but we sometimes forget that most communication is actually non-verbal (about 80% according to this Businesstopia article).

So the next time you focus on interview prep in job readiness class or get ready to walk into an appointment with an employer, keep these 27 body language tips in mind:

body-language-tricks-to-be-instantly-likeable-infographic-2

Want to see a couple more cool info-graphics related to body language for job interviews and business interactions? Check out The Basics of Business Body Language and 7 Body Language Interview Mistakes.

We’d love to highlight your success story about a recent exchange you’ve had with an employer. Get in touch at information@higheradvantage.org.

 

Friday Feature: “I am a migrant” Stories from Around the World

This Friday, Higher found a wonderful online site that highlights the power of the human story at iamamigrant.org. This site allows people to post their own story of migration. Some of those stories were people forced from their homeland and some were in search of a better life. This organization is able to put a face to word and challenge the negative connotation. The site celebrate migrants. The site is available in multiple languages and has thousands of stories from all over. I hope you visit this site and add your own story if you are a former refugee. I shared this site with some of the clients I worked with in hopes they will add their stories.

This is Hamza, he was forced to flee Syria at the age of 10 and made his way with his family to Greece. Read his story and the story of others at iamamigrant.org

Catching Up on Consultative Selling

DTG-EMP Webinar + New Higher Resource Pack

 

Mark your calendars for an upcoming FREE webinar from our friends at DTG-EMP/Kenfield Consulting. The Employment Outcomes Fundamentals webinar will take place on Tuesday, January 31st, from 9-10 AM Pacific Standard Time and will give an overview of the basics of the Consultative Selling model- a job development model designed for those assisting job seekers with significant barriers to employment. To read the full description and register for the webinar, visit www.dtg-emp.com.

 

For those of you who may be new to the Consultative Selling model, we have created a Consultative Selling Resource Pack, located in the Downloadable Resources section of our website. This resource pack includes links to our 4-part Consultative Selling blog series as well as video recordings of 3 presentations from refugee employment peers who participated in Higher’s 2016 Job Development Community of Practice (CoP), which focused on Consultative Selling.

 

*Note: Illustration on front page by Gary Phelps / EMM Wichita, KS

7 Tips if You’re New To Job Development

If you’re new to refugee job development, welcome to what is sure to be one of the most challenging and rewarding chapters of your career!

Maybe you’re fresh out of college or perhaps you’re a career changer looking for more meaningful work. You are likely very excited about your new position but you’ve probably also had a few moments of wondering what you’ve gotten yourself into.

You have a long and growing list of clients that you need to place and many of them have significant barriers to employment. You’re beginning to think that your title should be Miracle Worker instead of Job Developer. Well guess what? We’ve all been there!

Here are 7 tips to get you through your first few crazy months as a Job Developer:

1. Breathe! What you are experiencing is normal. The work that we do is not easy, but it is rewarding! Murphy’s Law (“whatever can go wrong, will go wrong”) will summarize many of your days as a Job Developer, but there will also be many days where you will celebrate amazing successes with clients and coworkers.

2. Realize that there is a seasonal nature to the work that we do. Ask your coworkers or a supervisor to help you know what to expect at different times in the year. There are times in the year that will be slow and times that will be insane, both in terms of employer hiring and refugee arrivals. October and November will be crazier because of the recent bulge in refugee arrivals and also because employers do a lot of hiring in the fall. December and January are typically slow months in terms of employer hiring.

3. Get a mentor. Mentors are good for your clients, and they are good for you. Find a coworker who is more experienced and ask if they can share what has worked for them, and how they’ve dealt with the challenges of the job. Find an opportunity to “shadow” them as they do employer outreach. After watching them make their pitch to a few employers, try taking the lead on the next few employer visits, and ask your mentor for feedback.

4. Get out of the office! After going out to do employer outreach with your mentor once or twice, get out there and do it yourself. It will be scary. You’ll stumble over your words. You’ll get strange stares and doors slammed in your face. But you’ll get better. Success will come through practice and through getting out there and building relationships with employers. These relationships will not happen by looking at craigslist or doing online job applications; they will happen by you getting out there and “pounding the pavement.”

5. Focus on the Needs of Employers. While there is a humanitarian aspect to the work that we do, focusing on the difficult circumstances of our clients when we speak to employers is not likely to lead to long term partnerships. Employers become partners when they see that you understand the needs and challenges of their business, and can offer them consistent and effective solutions (i.e. motivated, reliable and dependable employees). Over time they may become passionate about helping refugees, but your job is to help them take the first step by convincing them that hiring a refugee is good for their business.

6. Have balanced expectations of your clients. Never underestimate your clients. Don’t be too pessimistic. Refugees are survivors and some of the most resilient people on the planet. You will feel like it’s impossible for some of your clients to get and keep jobs. Many of your clients will prove you wrong. On the other hand, be careful about being overly-optimistic about your clients with higher levels of English and literacy. Starting over in a new culture is a huge challenge for all refugees. Higher skilled clients have their own share of challenges, whether those be unrealistic expectations, trauma, or cultural adjustment issues. Regardless of skill level, the key is to identify barriers to employment early and work with your clients to develop an employment strategy that helps them overcome these challenges.

7. Sign up for Higher’s Online Learning Institute. Our eLearning modules will get you up to speed on best practices in the field ranging from conducting employability assessments, to communicating with employers, to writing effective case notes. Learn more about Higher’s Online Learning Institute here.

 

Friday Feature: The SIV story on This American Life podcast

This Friday we hope you will listen to a podcast with powerful stories of Iraqi Special Immigrant Visa (SIV) recipients. This American Life is my favorite podcast. The amazing stories of real people always help take my mind off the daily grind. For employment staff who work hard to find better job for those SIVs who are highly educated and often speak English quite well I hope you will enjoy this podcast.

This American Life is an American weekly hour-long radio program produced by WBEZ Chicago Public Radio and hosted by Ira Glass. It is broadcast on numerous public radio stations in the United States and is also available as a free weekly podcast. Primarily a journalistic non-fiction program, it has also features essays, memoirs, field recordings, and short fiction.

On January 6, 2017 This American Life aired episode 607: “Didn’t We Solve this One?” This episode masterfully captures the journey of Iraqis who took on the harrowing task of helping US forces juxtaposed against the struggle in Congress to create the SIV program. The SIV program brings Iraqis to the US who served the US forces and now their lives are targeted because of the work they did for the US.

For more information on the SIV program read this post: Afghan and Iraqi SIV Programs

Access the podcast here 

 

New Mapping Tool from IMPRINT

Looking for resources and partners that can help you serve highly skilled refugees? Our friends at IMPRINT recently released an interactive map that allows you to see what organizations and resources are available for skilled immigrants in your area and nationally.

The tool also provides state-by-state data about college educated foreign-born individuals, based on 2015 American Community Survey data.

Explore this awesome tool by clicking on the map below:

 

Webinars This Week: Refugee Legal Rights & Career Tips for Skilled Immigrants

There are two webinars this week that you or your clients may be interested in. The first webinar is on Wednesday evening, and will share important information designed to help refugees, asylees and SIV recipients understand their rights in the U.S. The second webinar is on Thursday afternoon, and will share essential strategies that skilled immigrants with foreign credentials can use to advance in their careers.

Here is the information for each webinar:

Photo: www.mirovni-institut.si/

What Does it Mean to be a Refugee in the U.S.? Refugee Legal Rights Discussion Post-Election

Wednesday, January 18, 2017, 6:00 PM – 7:00 PM EST

Upwardly Global, in collaboration with the International Refugee Assistance Project, is organizing a virtual webinar to educate the refugee, asylee and SIV populations as well as interested community members about refugee rights and their eligibility as U.S. residents. Please join us in the discussion about what it means to be a refugee, asylee and/or SIV; how to protect oneself from discrimination and how to create more welcoming communities for refugees. To register, click here.

Photo: BEWFAA/The Washington Post

10 Essential Tips for Career Success

Thursday, January 19th, 2017, 2:00 p.m. EST

Over the past year, WES Global Talent Bridge in the US and Canada have shared resources and methods on helping skilled immigrants succeed in their journey to continue their careers using credentials from abroad. As we begin the new year, we will revisit webinars and events hosted in 2016 and share key messages as well as resources that skilled immigrants need to consider as they work to integrate professionally in their new country. To register, click here.

 

Friday Feature: Documentary following Refugees Fleeing to Europe

 This Friday, take some time to watch this film. The film could be helpful in presenting material to community stakeholders who know little about the modern day plight of refugees. On December 27, 2016 PBS’s Frontline premiered Exodus. Exodus is a Keo Films production for WGBH/FRONTLINE and BBC. The director is James Bluemel.

“I am a refugee, I am just like you, I have a family, I have dreams, I’ve got hopes…” says Ahmad one of the 5 stories Featured in Exodus. “I just want a peaceful life away from violence.”

A documentary film featuring first-hand stories of refugees and migrants as they make dangerous journeys across 26 countries seeking safety and a better life. Some of the stories are captured by the refugees themselves on their smartphones tracking their trek via water or van to Europe. These people are fleeing from war in search of peace but along their journey they face smugglers, human traffickers and many do not survive. For those that make it to Europe, many are shut out or encamped.

Much of the dialogue across the US and the world this past year has been ceaselessly negative towards refugees. In addition to your words, perhaps this film can help to combat the stigma in today’s contentious political climate. “It’s important to unmask and humanize, and remind people that this is a human tragedy.”-Director James Bluemel.

Access the film here.

 

 

CLINIC Survey: Is Your Program Serving More Haitians?

Catholic Legal Immigration Network, Inc. (CLINIC), needs information on newly arrived Haitians. Has your office seen the arrival of Haitians with Temporary Protected Status (TPS)? CLINIC is ORR’s TA provider on immigration and legal rights for refugees. 

CLINIC plans to offer a webinar in late January or early February that will focus on how to best serve recently arrived Haitians who qualify for TPS. CLINIC has created a brief survey that will inform the content of this webinar.

Click here to take the survey before it closes on Friday, January 13th.

Job Opening at Catholic Charities in Fredericksburg, VA

Do you have refugee resettlement experience and are looking to take the next step in your refugee employment career? Laurel Collins at Catholic Charities Diocese of Arlington asked Higher to share this job description with our amazing network. If you have experience and want to be the next Program Manager, Fredericksburg Migration and Refugee Services please consider applying. 

 

To see the full job description and to apply for this position, click here!