Last Minute Webinar Announcement!

Tomorrow, Thursday, June 22, from 2:00 – 3:15 PM, WES Global Talent Bridge will be hosting a webinar entitled “Exploring Reskilling Opportunities for Immigrant Professionals focused on helping immigrants and refugees with professional backgrounds re-enter professional-level jobs.

In this webinar presenters Allie Levinsky from Upwardly Global and Jamie McDermott from the Baltimore Alliance for Careers in Healthcare will discuss best practices for providing career guidance to highly skilled immigrants and refugees as well as current reskilling initiatives.

To register for this webinar click here.

Webinar Alert!

Short to Long Term Economic Integration for Refugee Employment: Using Theory of Change to Implement a Career Advancement Program

July 11, 1:00 PM EST

Supporting clients in obtaining early employment, often referred to as “survival jobs”, is no longer enough. Join Higher, META, and the IRC on July 11th at 1:00 p.m. EST in a discussion of steps you can take to develop new, evidence-based, data-driven programs that meet the longer-term employment goals of your clients:

  • Higher’s Program Manager, Nicole Redford, will discuss the importance of seizing the opportunity to evolve employment programs to address both the short-term and longer-term employment goals of new clients, as well as those who have been here awhile
  • META’s Technical Advisor, Jaime Costigan, will walk through how to use a theory of change to thoughtfully evolve your employment programs
  • IRC’s Technical Advisor for Economic Empowerment Programs, Erica Bouris, will provide an example of a career advancement program with impressive evidence-based outcomes.

To register, click here: https://attendee.gotowebinar.com/register/2260690847922998018 

Refugee Employment in a Strong Economy

The Bureau of Labor Statistics reported May 16, 2017 that unemployment levels are down for foreign-born workers in the U.S., shrinking from 4.9 percent in 2015 to 4.3 in 2016. That’s good news!

The reports also suggests, however, that foreign-born workers are more likely than native-born workers to be employed in service occupations and less likely to be employed in management, professional, and related occupations. For foreign-born workers, the median weekly earnings for full-time workers was $715 in 2016, compared with $860 for their native-born counterparts.

More career laddering services may be needed for refugees. As a network, we have an opportunity to capitalize on a strong economy by developing job upgrade programs that increase the economic security of refugee families. Whether your team is large or small, Higher is here to support you as you think about the next step for your clients.

Reach out to us and let us know how we can help!

To see the full report click here.

Webinar: Investing in Refugee Entrepreneurs

Join us May 17 at 1:00 PM EDT!

Studies show that refugee entrepreneurs, with community support and backing, contribute greatly to our local and national economies. In this webinar, Welcoming Refugees and Higher, an ORR technical assistance provider for refugee workforce development, will show you how to effectively communicate these contributions, support refugee entrepreneurs as part of your current work, and build greater community awareness and support.

In this webinar you will learn how to:

  • Communicate three ways that refugee entrepreneurs economically contribute to your community
  • Identify two ways that employment programs can support refugee entrepreneurs as part of your work
  • Articulate two concrete suggestions for ways that your organization can increase community awareness and support for refugee entrepreneurs

Featured Speakers:

  • Hannah Carswell, Program Manager, Welcoming America
  • Nicole Redford, Program Manager, Higher
  • Diego Abente, VP and Director of Economic Development Services, International Institute of St. Louis

REGISTER HERE NOW

Models for Integrating Language and Workforce Development Skills

A few months ago, I had the opportunity to attend a 1-day conference at Johns Hopkins University’s American Institute for Contemporary German Studies in Washington D.C. The theme of the conference was “Integrating Migrants into the Workforce” and focused on immigrant integration efforts in both Germany and the U.S.

One of the most interesting presentations I heard was by Dr. Heidi Wrigley from Literacy Work International. The Presentation focused on models in the U.S. that are leading the way in offering both English instruction and vocational training.

Here are four models that Dr. Wrigley highlighted:

McDonald’s: English Under the Arches

English Under the Arches (EUA) is one of four Archways to Opportunities programs designed to help employees grow professionally.

The program launched in 2007 with the mission to provide English as a Second Language (ESL) classes that teach managers and crew the English they need to communicate effectively and confidently with customers, staff and in their lives outside of McDonald’s.

These classes are free for employees and they are also paid their hourly wage while they are in class. Helping non-native speakers learn English allows them to break down barriers and feel comfortable when communicating effectively with fellow team members, customers, and, most importantly, in their everyday life.

Proficiency in English is often a prerequisite for most jobs in the U.S. and provides mobility for individuals to pursue higher education opportunities, which in turn leads to increased earning power. To learn more about this program, visit the EUA webpage or read the most recent Archways to Opportunity Progress Report.

Seattle Office of Immigrant and Refugee Affairs: Ready to Work

Ready to Work (RTW) is a workforce development program in Seattle, WA designed for immigrants and refugees who face barriers to gaining employment.

The program combines English as a Second Language (ESL) classes with computer literacy instruction and case management to help immigrants gain job readiness skills and take steps toward economic self-sufficiency.

RTW was created as a prototype model of English language acquisition offered in a community-based setting, and focused on career development, and employment. Classes meet four days a week, three hours a day, for a total of 12 hours per week.

Instruction is provided by two Seattle Colleges and Literacy Source (a community-based adult education provider). Unlike many other programs, RTW tracks participants’ progress over a longer time frame than conventional funding streams typically allow.

For more details, see National Skills Coalition’s Amanda Bergson-Shilcock’s blog post from June 2016: Ready to work: Seattle creates new on-ramp for immigrant English learners.

Washington State: I-BEST

Washington’s Integrated Basic Education and Skills Training Program (I-BEST) quickly teaches students literacy, work, and college-readiness skills so they can move through school and into living wage jobs faster.

Pioneered by Washington’s community and technical colleges, I-BEST uses a team-teaching approach.

Students work with two teachers in the classroom: one teacher provides job-training and the other teaches basic skills in reading, math or English language.

Students get the help they need while studying in the career field of their choice. The I-BEST program offers several career pathways including Hospitality, Manufacturing and Nursing.

I-BEST challenges the traditional notion that students must move through a pre-determined sequence of basic education or pre-college (remedial) courses before they can start working on certificates or degrees.

The combined teaching method allows students to work on college-level studies right away, clearing multiple levels with one leap.

Check out this video, which features three students sharing their experience with the I-BEST model:

OneAmerica’s English Innovations

English Innovations (EI) is a blended social learning model that integrates English language learning and combines a collaborative, supportive classroom environment with online tools that enable self-paced, independent learning.

Offered as an alternative approach to conventional systems of language instruction which often do not provide the flexibility and resources that adult immigrants need, the EI program includes:

  • Tailored curriculum framework integrating digital literacy skills & language development
  • Blended model for in-class and self-paced learning through online tools and game-based learning
  • A collaborative classroom environment which facilitates cognitive, social and emotional engagement
  • Tutor-facilitated activities, volunteer involvement, and peer support
  • A model grounded in communities, engaging immigrants and immigrant-serving organizations in advocacy for effective English learning and immigrant integration

How do you see ESL and Vocational Training intersecting in your area? Are you aware of an innovative model that we should highlight? Let us know at information@higheradvantage.org.

*Note: Some language in this post was pulled directly from program websites for the purpose of accurately describing these programs.

 

New Mapping Tool from IMPRINT

Looking for resources and partners that can help you serve highly skilled refugees? Our friends at IMPRINT recently released an interactive map that allows you to see what organizations and resources are available for skilled immigrants in your area and nationally.

The tool also provides state-by-state data about college educated foreign-born individuals, based on 2015 American Community Survey data.

Explore this awesome tool by clicking on the map below:

 

Webinars This Week: Refugee Legal Rights & Career Tips for Skilled Immigrants

There are two webinars this week that you or your clients may be interested in. The first webinar is on Wednesday evening, and will share important information designed to help refugees, asylees and SIV recipients understand their rights in the U.S. The second webinar is on Thursday afternoon, and will share essential strategies that skilled immigrants with foreign credentials can use to advance in their careers.

Here is the information for each webinar:

Photo: www.mirovni-institut.si/

What Does it Mean to be a Refugee in the U.S.? Refugee Legal Rights Discussion Post-Election

Wednesday, January 18, 2017, 6:00 PM – 7:00 PM EST

Upwardly Global, in collaboration with the International Refugee Assistance Project, is organizing a virtual webinar to educate the refugee, asylee and SIV populations as well as interested community members about refugee rights and their eligibility as U.S. residents. Please join us in the discussion about what it means to be a refugee, asylee and/or SIV; how to protect oneself from discrimination and how to create more welcoming communities for refugees. To register, click here.

Photo: BEWFAA/The Washington Post

10 Essential Tips for Career Success

Thursday, January 19th, 2017, 2:00 p.m. EST

Over the past year, WES Global Talent Bridge in the US and Canada have shared resources and methods on helping skilled immigrants succeed in their journey to continue their careers using credentials from abroad. As we begin the new year, we will revisit webinars and events hosted in 2016 and share key messages as well as resources that skilled immigrants need to consider as they work to integrate professionally in their new country. To register, click here.

 

Back to the Basics: Advice for Job Applicants & Job Developers

Jordan“The minute you get away from fundamentals – whether its proper technique, work ethic or mental preparation – the bottom can fall out of your game, your schoolwork, your job, whatever you’re doing.”                                                               -Michael Jordan

Without knocking innovation, sometimes the best way forward is to go back to the basics. A recent Lifehacker article made this point when they asked a couple dozen hiring managers to weigh in on how applicants can stand out from the crowd.

Here are their top 10 suggestions and how they apply specifically to refugee employment:

 1.  Be Prompt, but don’t arrive too early to your interview.

Many cultures have more flexible standards when it comes to punctuality than we do in the US. It’s a good idea to encourage clients to be early to appointments and interviews. But make sure to also discuss the importance of not being too early, as that can also make a negative impression.

2.  Don’t apply for a job unless you meet the qualifications. 

This can be a tricky one when working with refugees, many of whom may have limited English and all of whom lack US work experience when they first arrive. On the surface, it may seem like your clients do not meet the qualifications for many jobs. Don’t give up too easily though. Politely push employers to tell you exactly what competencies are necessary for the job at hand. If you think your clients are capable of performing the duties described, make the argument, and close the deal!

3. Research the company. 

The more you know about the company, the more you will be prepared to make the argument that your clients are a good fit for their needs. Whenever possible, share information about the company with your clients before taking them to an interview. They will perform better if they know who they’re talking to.

4. Make the right match. 

Don’t try to force opportunities that are clearly not a good fit. That will not result in long term partnerships. Making a good connection with an employer is the first step, but showing them that you understand their needs is what will keep them coming back.

5. Come prepared with questions. 

Make sure you are prepared with good questions for employers and coach your clients on good questions to ask before the interview. Part of this coaching also means helping them know what questions not to ask (e.g. Can you give me a different schedule so I can work with my brother?).

6. List all your (software) skills on your resume. 

This tip may apply to some higher skilled clients that have software skills but may not mention them. The basic point though is just to make sure you are using the resume to list any skills that demonstrate that you are motivated, reliable and dependable. So even if your clients don’t have formal work experience, find a way to highlight their skills.

7. If you lie, you’ll probably get caught. 

Pretty straightforward. Don’t lie. Don’t even exaggerate. Do, however, find a way to present your clients in the best light possible, demonstrating their skills, and highlighting the unique ways that they will add value to employers.

8. Say thank you. 

Sometimes you should be the one to say it. Sometime your client should be the one to say it. It might be a handwritten note. It might be an email. It might even be a text message to your employer connection saying “Thanks for your time today. I really appreciate your partnership.” There are many ways to say thank you. The point is that you should.

9. Don’t be pushy. 

Following up is part of the process. Either you or your clients should follow up after interviews. Just keep in mind that being persistent and being pushy are two different things. If your client is going to be the one to follow up, make sure to coach him/her on how to do this professionally.

10. Put yourself in the Hiring Manager’s shoes. 

Perhaps the most important tip on this list. You should always be asking yourself questions like “What does the employer want?”, “What would make their life easier?”, “What do my clients bring to the table that would really add value to this company?” If you do this consistently, employers will love working with you, and your clients will get jobs.

If you’d like to read the Lifehacker article in its entirety, you may do so here.

10 Tips for Newly Hired Employment Managers

Congratulations! After all the long and hard hours you’ve worked building innovative and successful employment programs, you are now a manager. This new role is important and well-deserved but comes with a whole new set of goals and demands. New managers need just as much guidance in their role so here are a few helpful tips to all the new managers out there:

1) Address the shift immediately: If you find yourself managing your former peers you must address the new dynamics immediately. Have a meeting with the staff and your supervisor. Have your supervisor explain the shift and your new role so everyone is clear about the new team dynamic. Whereas you may have gone out with co-workers after work before, that friendship dynamic may no longer be possible. Please keep in mind that some colleagues may be resentful of your promotions but just be professional and focus on running a great program.

2)  Communication- It’s a two way street: A great manager knows how to listen effectively and does not talk down to their employees. Take the time to understand and appreciate the thoughts and feelings of your staff. Have a weekly team meeting where you give a few updates but also allow time for the staff to give updates. A few ideas to get staff talking: have your staff come prepared to discuss a difficult client story, a successful client story, and an issue they need advice on. Then talk through each situation as a team.

3) Effective and Efficient Meetings: In the refugee resettlement world everyone is working at such a fast pace. In order to get your staff to slow down and take the time to comprehend what you need them to learn, be wise about when and how often you schedule meetings. If you don’t have enough information to fill up an agenda, don’t call a meeting. Decide what and when new information needs to be shared. For example ORR changes to programs or problems with TANF are going to lead your agenda. Try to focus on 3 to 5 key issues in each meeting, and try not to meet more than once a week as a team.

4) Delegation: A great manager knows the strengths and weaknesses of their staff. It’s your job now to make sure the workload is divided. A manager does not take on all the work themselves; rather they know what needs to be accomplished and can identify which team member is best suited to accomplish the task. You are there to oversee and guide your staff, not to do their work for them. 

5) Accept Responsibility: Problems arise. Accept responsibility for your own actions, and accept responsibility for your team’s actions. Failure to accept responsibility makes a manager look weak to both superiors and subordinates.

6) One-on-one meetings: These meetings are a great way to learn what your employees need. Employees can sometimes be shy to share in a large groups. Here you will want to focus these meetings on the employee’s: needs, strengths, problems with clients. Ask if they want additional training and how are they managing their time. Some people need help managing their workload and this may mean helping them create a strict weekly schedule. These meetings should also be a chance for employees to hear from you. Positive feedback is always going to be better received. Try to make plans to help employee improve their performance instead of just pointing out their weaknesses. 

7) Continued Professional Development: A manager is someone who is constantly learning and growing. There are tons of great seminars out there on how to be an effective manager, but there are also lots of webinars and resources that can help you advance and grow your employment programs. At the end of this article are a few resources.

8) Find a Mentor: Find someone who is an inspiring manager and ask them if they might become a mentor to you. Advice from someone you respect will go a long way. A mentor can also be a great resource and sounding board for your ideas and problems. Be open about how you are feeling in your new role and what support you need in order to continue growing as a manager. 

9) Passion for the Mission: As a manager you will be asked to address many stakeholders in your community, including employers, funders, and government officials. Public speaking may not be your forte but it will improve over time if you can passionately convey your work. Passion for the clients and your organization’s mission will go a long way in the success of your work and will keep you coming to work with a smile on your face and set a great example for your staff.

10 )Lead by Example: Don’t just tell your staff what to do; show them. A great manager knows how to do the work, not just teach it. Instead of asking new staff to teach job club, give them the opportunity to observe you or another seasoned staff member so that they can learn by example. Offer to sit with them if they have a difficult client, or need support with tasks such as intake paperwork or a food stamp re-certification. Staying engaged in the work of your staff will also give you a chance to exercise and refresh your skills. Above all, inspire others to want to help you accomplish desired goals. People who want to do something are far more effective than people who have to do something.

Additional Tools and Resources for Supervisors and Managers:

Workforce Resource: Career Resources for Youth

Jess Wyatt/Refugee Youth Project, Baltimore, MD

Jess Wyatt/Refugee Youth Project, Baltimore

The Workforce Innovation and Opportunity Act (WIOA) includes youth workforce development programs and resources aimed at both in-school and out-of-school youth, with a strong emphasis on out-of-school youth between the ages of 16-24. Since most refugee resettlement programs do not have youth-specific employment programs, being familiar with the resources available to youth through the mainstream workforce development system can be a game-changer for younger refugees. Here are a few key programs and resources to be aware of:

  • Job Corps is a nationwide program that offers free career training in variety of industries. This program is aimed at giving young people the skills they need in order to obtain employment and become self-sufficient. Job Corps is located in all 50 states, but some states have several sites whereas states like Wyoming, Colorado, Idaho, North and South Dakota, Nebraska, and Alaska only have one Job Corps center.
  • Youthbuild is an organization that is found in 46 states and aims to give construction skills to low income out-of-school youth. The program aims to put the participants on a path to responsible adulthood and teaches them to give back to the local community. The 10-month program pairs classroom learning with construction skills so that teens leave the program with a GED and professional skills. Participants spend about 50% of their time in academic classrooms and the rest of the time is spent on hands-on job training building affordable housing or other community assets. The program serves around 10,000 low-income young people each year and includes mentoring, follow-up education, employment, and personal counseling services.
  • AmeriCorps is a civil service program supported by the U.S. federal government, foundations, and corporations with the goal of serving local communities. Participants commit to full-time or part-time positions offered by a network of nonprofit community organizations and public agencies, to fulfill assignments in the fields of education, public safety, health care, and environmental protection.  AmeriCorps is a wonderful opportunity to expose youth to the needs of their own community while also giving them valuable professional skills as well has professional references. Additionally, anyone who completes AmeriCorps is given an educational award with which to use towards an associates, bachelor or master’s degree.
  • Refugee AmeriCorps is a type of AmeriCorps program, that places members at refugee resettlement agencies. Volunteering with AmeriCorps, full or part time, can be a great way to get work experience and give back to the community.  To learn about AmeriCorps volunteer opportunities, visit the AmeriCorps website, or reach out to your local resettlement agencies to learn if they have an Refugee AmeriCorps position available.

In order to gain access to these programs, your agency will need to take the initiative to reach out to these organizations to introduce your population. Like any partnership you will need to consider the cost and benefits of pursuing collaboration with these mainstream programs. For example how much staff time does it take to establish and maintain partnership versus simply doing job development for clients? It may be better to gather other resettlement agencies in your area to act as a larger network when planning partnership with these mainstream programs.

In addition to youth programs, there are also online resources geared towards youth:

youthrulesYouth Rules! – This is a great online resource for tech savvy youth who have a higher level of English skills. The site covers the child labor laws and minimum age for employment in each state. There is a great Youth Worker Toolkit that is basically a 101 on working in the US for youth similar to job readiness training that refugee agencies provide.

All of the presentations are colorful and interactive and there are even helpful free apps for listening to webinars or keeping track of work hours and pay dates.

This resource is a great place to explore different options for part-time work or training. There are forums and blogs and even instructions on how to report violation of workers’ rights.

GetMyFuture is a resource available on careeronestop.org that provides a “dashboard” or “portal” for youth who need information on a range of education and career related topics. For example, youth can get information about writing a resume, applying for college, starting a business, or access assessment tools that will help identify suitable careers based on interest and skills.

All of these programs and websites offer an array of resources related to educational and career resources for youth as well as ideas for topics to cover in job readiness instruction. These resources are easy to navigate but many of them are text heavy and would be difficult for clients without English proficiency to use independently. You may want to consider translating some of the resources into a curriculum for refugee youth or using them during one-on-one sessions between a refugee and volunteer.

For easy links to these and other youth-related resources, check out the clickable Mainstream Youth Employment Resources tool we created this past Spring.

Ask us your questions and share your success stories about working with refugee youth by emailing us at information@higheradvantage.org.