This Friday, Higher found a wonderful online site that highlights the power of the human story at iamamigrant.org. This site allows people to post their own story of migration. Some of those stories were people forced from their homeland and some were in search of a better life. This organization is able to put a face to word and challenge the negative connotation. The site celebrate migrants. The site is available in multiple languages and has thousands of stories from all over. I hope you visit this site and add your own story if you are a former refugee. I shared this site with some of the clients I worked with in hopes they will add their stories.
In the past couple years Higher has introduced our network to a job development model known as Consultative Selling. In addition to providing training on Consultative Selling at various Higher training events, we also published a four-part blog series and facilitated a 1-year online Community of Practice (CoP) group focused on adapting this model for refugee employment.
In order to continue helping our network learn and practice this approach to job development, we put together this resource pack, including our intitial Consultative Selling blog series and recordings of all 3 CoP calls.
Consultative Selling Blog Series
Click on the links below to read Higher’s 4-part blog series on the four primary aspects of the Consultative Selling model: Prospecting, Needs Analysis, Selling, and Follow-up:
Part Three: “Providing and Selling Workforce Solutions“
2016 Job Development Community of Practice (3 Presentations)
In 2016 Higher facilitated a Community of Practice (CoP) for refugee employment staff who had attended the one day training put on by Allen Anderson at our Second Annual Refugee Employment Workshop in November 2015 in Omaha, NE (to hear a little bit from Allen, check out the Innovations and Opportunities panel discussion from our Second Annual Refugee Employment Workshop page).
Over time the CoP expanded to include coworkers of the original members, and other refugee employment staff who received Consultative Selling training from Higher at separate events. You can access video recordings of these three online events below:
For more on Consultative Selling, click here.
If you are using this model, we would love to hear about your experience. Please email us at email@example.com.
This Friday we hope you will listen to a podcast with powerful stories of Iraqi Special Immigrant Visa (SIV) recipients. This American Life is my favorite podcast. The amazing stories of real people always help take my mind off the daily grind. For employment staff who work hard to find better job for those SIVs who are highly educated and often speak English quite well I hope you will enjoy this podcast.
This American Life is an American weekly hour-long radio program produced by WBEZ Chicago Public Radio and hosted by Ira Glass. It is broadcast on numerous public radio stations in the United States and is also available as a free weekly podcast. Primarily a journalistic non-fiction program, it has also features essays, memoirs, field recordings, and short fiction.
On January 6, 2017 This American Life aired episode 607: “Didn’t We Solve this One?” This episode masterfully captures the journey of Iraqis who took on the harrowing task of helping US forces juxtaposed against the struggle in Congress to create the SIV program. The SIV program brings Iraqis to the US who served the US forces and now their lives are targeted because of the work they did for the US.
For more information on the SIV program read this post: Afghan and Iraqi SIV Programs
In 2017, Higher will resume our Friday Features which are stories that are published by the media around the country which highlight refugee employment. We hope to brighten the end of your week with some positive and interesting stories that accentuate the great work of refugees and refugee staff. In the article we chose below, NPR explores the yummy world of cheesecake in Chicago.
Read this NPR piece Refugees Resettled In Chicago Help Make Its Most Famous Cheesecake written by Debora Amos. Stories of refugees succeeding in business is one that deserves the spotlight. This article covers the journey a few refugees learning the highly skilled world of a computerized production line with an old world recipe. 15% of the total workforce are refugees from 5 different countries and there is opportunity for advancement and promotion for workers who remain with the company.
Financial Literacy: How to Teach the Basics
Wednesday, December 7, 2016
2:00 – 3:15pm EST
This webinar will explore basic financial literacy topics to cover with clients to build a strong foundation for economic self-sufficiency. Presenters will highlight a variety of free financial literacy resources and will provide examples of community partnerships that can be replicated. Financial literacy curricula, job readiness activities and training tips will be shared throughout the training.
Showing appreciation for your employer partners is easier than ever before.
We designed this holiday graphic to provide you with an easy and quick way to send a thank you email to employers and community partners.
You can do it in three easy steps:
1. Download a high resolution JPEG by right clicking on the below image and selecting “Save As”.
(or Download a PDF here)
2. Add your agency logo and message to an email.
3. Hit send.
Do you have a holiday outreach strategy that works? Please share in the comments below or contact us with the details!
What are the fundamentals of job development?
Higher Peer Advisor Carol Tucker from Lutheran Family Services of Nebraska in Omaha weighed in on this important question during a breakout session on job development at our Third Annual Refugee Employment Workshop in Denver.
Here is what she had to say:
1. Always be ready to talk, meet people and have conversations that represent your organization and clients. Have a “philosophy of friendliness.” Always carry your business cards, and always be looking for opportunities to network. Think of it as sewing seeds – things will not always work out immediately, but with time some of those seeds will grow into wonderful employer partnerships.
2. Build trust. Take your cues from the employer and respond accordingly. Share your process, but respect theirs and adjust when necessary. Your goal is to become their “go-to” person. You’ll also build trust by providing ongoing support. Check in regularly and provide helpful materials such as an employer FAQ sheet, cultural backgrounders, or information about the the legal status, documentation and rights that refugees and asylees possess. Be responsive and ready to take action if they call upon you with a problem or need.
3. Leverage all your resources. Think creatively about ways to increase your capacity and connections. Be intentional about partnering with your development department, with faith communities, and with community volunteers.
4. Help employers become partners. Provide opportunities for your employer partners to share their values through involvement – career mentoring, coat drives, world refugee day, family mentoring, or charitable giving. This will help employers not only value your services but be invested in welcoming refugees to the community.
5. Overwhelm them with your passion, love and faith in refugees. Passion is contagious. People know when you are genuine and when you are sold on your product.
For more tips from Carol, check out this video interview!
Have more job development fundamentals to share? Leave a comment below, or share your thoughts with us at firstname.lastname@example.org.
Who: The WES Global Talent Bridge Team
What: Webinar – What Employers Want in a Job Applicant
When: Tuesday, November 29, 2016, 2:00-3:00 p.m. EST
Why: You’ll hear from employers who will:
- Share the do’s and don’ts of applying for a job
- Provide advice on structuring your resume
- Highlight useful interview skills
- Offer ways to grow at your current job
Today is Nicole’s first day! Nicole Redford joins us from Raleigh, North Carolina. Nicole has spent the last few years with USCRI as the Employment Coordinator overseeing six staff working in four programs: Matching Grant, Refugee Assistance Program, Targeted Assistance Grant, and the Cuban Haitian programs. She started the agency’s first job upgrade program securing grants and private donations. She has also worked with refugees across the spectrum of service areas as the Youth Coordinator for the International Rescue Committee in NYC, and as the Program Manager for Art for Refugees in Transition (A.R.T.) for three years. Nicole has a Master’s in Global Affairs from NYU where she focused on Human Rights.
Please join us in welcoming Nicole!
Collaborating with Mainstream Workforce Development and Taking Advantage of WIOA-funded Training Opportunities
Thursday, December 15, 2016
2:00 – 3:30pm EST
Higher has made a concerted effort over the past couple years to educate our network about the Workforce Innovation and Opportunities Act (WIOA) and the ways in which collaborating with the mainstream workforce development system can increase training and career opportunities for refugees. When it comes to helping refugees transition from survival jobs to fulfilling career pathways with better wages, the mainstream system has a lot to offer.
The webinar will offer both government and refugee agency perspective on current opportunities and strategies for collaboration between refugee employment programs and mainstream funding. Featured guest speakers include representatives of the U.S. of Department of Labor, the U.S. Department of Education, and the International Institute of Saint Louis, a refugee agency that has a long history of successful mainstream partnership.
We hope you will join us!