Downloadable Tools

 NEW! A collection of resources from Higher and the National Association of Resource Development Professionals (NAWDP) about the Workforce Innovation and Opportunity Act (WIOA) from a 12/16 webinar.  You can also access a recording of this webinar at Higher’s webinar archive page.

  • ORR State Letter 13-04: ORR Collaboration with the Department of Labor [Click here]
  • ORR August 2014 Report: Models of Collaboration between Workforce Investment and Refugee Resettlement Stakeholders [Click here]
  • Senior Community Service Employment Program (SC-SEP) [Click here]
  • Finding a One Stop, Workforce Investment Board (WIB) or State WIB [Click here]
  • Information on Apprenticeships
  •  Adult Education and Literacy Act WIA and WIOA Comparison Matrix [Click here]
  • Summary of Major Policies Included in Title I of WIOA from a Disability Perspective [Click here]

NEW!  Building Client Motivation through Job Readiness Activities.  A PowerPoint presentation from Carrie Thiele with ECDC affiliate African Community Center, Denver (ACC-DEN).  Delivered at a job readiness session at Higher’s 2 Day Refugee Employment Workshop in Baltimore, 11/10-11/2014.

NEW!   Holiday eCard graphic you can use in your own branded thank you message to employment partners.  Happy Holidays and Thank You from Higher.  PDF Version  JPEG Version (Click to open and then right click to save the image to your computer.)   

How To Track Down the Contacts You Need Via LinkedIn.  Power point slides with step by step instructions you’ll be able to follow even if you’re new to LinkedIn.  Thanks to Bonni Cutler, Employment Program Manager, Catholic Charities Diocese of San Diego, CA,who put together this exclusive resource.   

Vocabulary Picture Guides:   Caritas of Austin, TX produced these great picture vocabulary guides for hotel housekeeping and entry level food services.  They have been used with customized short term vocational training programs and target vocational ESL,  employer relations and improved workplace communication.  The files are large and may be difficult to reformat and print, so have been made available as separate downloads.  They are laid out for a half-page format that can be printed on thick paper stock and laminated or bound into a simple double-sided booklet.  There are many other language versions that we hope to make available soon.  Thanks to Caritas of Austin for sharing this valuable resource. 

Making it Real: Teaching Pre-literate Refugee Students is a great resource with everything you need to start or strengthen ESL classes for pre-literate refugees.  Thanks to Tacoma Community House for sharing this great resource.  Also check out their resource page for many more excellent language learning tools you can use.

Vladimir Bessonov’s vocabulary list of PERSONAL CHARACTERISTICS EMPLOYERS LOOK FOR to enhance your work with clients.  If you’re not linking to this page from the blog,you can see the original 03/27/14  Higher blog post that explains how to use this tool HERE.

CEI Sharia-Compliant Loan Product Examples, courtesy of Maine’s Coastal Enterprise Institute (CEI).  Read more in Higher’s February 2014 newsletter.

The best Job Development resources we’ve found, from WorkingVentures Publications from Public/Private Ventures.  Job Development Essentials: a guide for job developersWorking With Employers Facilitators Guide; Working With Employers Workbook

Employer Outreach Brochure Examples – Three samples we like from three employment programs to help you develop or revise your own.  Thanks to Volag USCRI, Lutheran Services Carolinas and Caritas of Austin, TX:  USCRI Network Employer Outreach Brochure; Caritas of Austin Employer Fact Sheet; and Lutheran Services Carolinas Employer Outreach Brochure

Mentoring Resources – A collection of resources devoted to mentoring programs. If you have resources or information that you would like to share, please contact us at

Department of Labor Fact Sheets:  American Job Center Overview – With nearly 2,800 delivery points nationwide, American Job Centers, also known as One-Stop Career Centers, provide a vast network to address the human resource and employment needs of both job seekers and business in every community. Workforce System Overview – Provides a general overview of how funding flows from the Department of Labor to the local level.

Job Fair Tips for Job Seekers – Helpful Tips for Job Seekers Attending Job Fairs with varying levels of English proficiency.  Job Fair Tips for Employment Advocates – Helpful Tips for Service Providers.

Pre-Employment Curriculum Outline for Multiple English Levels — created by Brittani Mcleod, Catholic Community Services of Utah, this curriculum was designed to meet the needs of job seekers with varying levels of English proficiency.   [Download]

Immigration Mythbuster – free infographic from Lutheran Immigration and Refugee Service (LIRS) that can be printed as an  8.5 x 14 or 11×17 poster.  Can be shared with employers, service providers, volunteers and others with an interest in immigrants contributions to communities across the country. [Download]

Employer and Employee Rights Fact Sheet  –  fact sheet on employer and employee rights that includes information from the Office of Special Counsel for Immigration-Related Unfair Employment Practices, an office of the U.S.Department of Justice, Civil Rights Division. [Download]


Recertification Guides

Higher has released several guides for foreign-trained professionals who are seeking to practice their profession in the United States. It describes the structure and future of the profession and workforce composition, as well as the skills, training, and credentials needed to advance in the field. These guides are an essential resource for refugees, other newcomers, and employment specialists. Hard copies of each guide are available on request. [link to]

Opportunities for Refugee Engineers (PDF)
Opportunities for Refugee Teachers (PDF)
Opportunities for Refugee Physicians and Nurses (PDF)
Opportunities for Refugee Pharmacists (PDF)
Opportunities for Refugee Dentists (PDF)
Opportunities for Refugee Accountants (PDF)

Financial Literacy for Newcomers: Weaving Immigrant Needs into Financial Education

This 32-page document reviews existing financial literacy curricula for immigrants and refugees. It provides recommendations for development of further materials and programs that will help newcomers establish the financial stability they need in the United States.
 Download a PDF version of this document.

Refugee Youth Employment Manual

Published in 2001, this publication features youth refugee employment program models from across the country.  No longer available in print.  Download a four-part PDF version of this still-relevant resource via dropbox.


This monthly E-newsletter brings key refugee employment issues to your attention in a timely manner. To sign up for the E-Newsletter, click here.

Do you have news items, stories, or pictures that relate to refugees in the workplace? If you’d like to submit them for publication in an upcoming newsletter, contact Lorel Donaghey at