Greetings from the new Program Manager of Higher!

Hello everyone! Last Monday, (November 14, 2016) I became the new Program Manager for Higher. I’ve received a wonderful welcome from my co-workers Sarah and Daniel, as well as from the blog comments and network at large. Thank you for making me feel so welcome!

nicole-headshotPrior to coming to Higher, I worked in employment for a number of years with USCRI in their North Carolina field office. When I began with USCRI, my first project was to revitalize a Match Grant (MG) program with an 11% self-sufficiency rate (out of a 200 slot program). I worked as a job developer to establish new employer relationships and to design a job readiness curriculum that would lead my clients on a path to success. My network of peers, headquarters staff and the Higher team helped support me with the resources and connections I needed to build successful programs.

For four years I worked hard to secure funding to increase our capacity, while designing effective programs that would better serve our clients. I’m happy to say that when I left USCRI, we had four successful job programs and a job upgrade program that I established and saw funded before I left. The site now has a 96% self-sufficiency rate, a seven week job readiness curriculum, four programs and six staff.

I’m excited to take my work to the national level. I look forward to learning from all of you as well. At times employment staff can be both loved and hated by clients because our job links clients to their financial, social, and permanent success in the U.S. I know how hard the work that you do is, but I also know how talented and passionate every one of you is about the clients you serve. I hope that each of you will reach out to me at any time. I would like to hear your success stories so that I can celebrate you at a higher level.

Have a wonderful holiday and thank you for your service and partnership with refugees and immigrants!

Please keep in touch,

Nicole

nredford@lirs.org

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