Advice from a Career in Workforce Development

Harry Crawford retires as Employment Program Manager at Caritas of Austin today.  In his honor, we are reposting this summary of two pieces of his advice.  Harry Crawford

” I wanted to introduce you to Harry Crawford.  he’s the Employment Program Manager at Caritas of Austin – my boss.  He has more than 25 years of experience in workforce development. Lots of times in meetings with outside agencies, I  have to laugh because everyone ends up taking notes while Harry explains something we all need to understand.  Two pieces of his wisdom are counter-intuitive, but they always guide us through difficult aspects of working with clients, so I wanted to share them with you.

Some Clients Have to Hit the Wall: Sometimes, no mater what you do, clients have a hard time reconciling themselves to taking the first available, entry level job.  Sometimes we call it a survival or starter job.  When we’re feeling stress and worry about their family’s financial stability, Harry reminds us that some clients have to hit the wall before they can internalize the need to start in a job that they may feel is beneath them.  When they run out of options and money, they are forced to accept the realities of US work culture and that’s the best thing for them in the long term.

Finding a Job is a Numbers Game: We emphasize the importance of taking responsibility for their own success from our initial client intakes throughout all of our workshops and one-on-one coaching.  We try not to put more effort into a job search than the clients are giving themselves.  A lot of them get really frustrated by applying for lots of jobs and never even getting a response.  It builds their skills and, eventually, if they apply enough places, someone will call and they’ll find a job. ”

 

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