Targeting Growing Industries as a Job Developer

Are you looking to connect with potential employers in fast-growing fields? Here are two online resources to help you make new connections and diversify your pool of job leads.

  1. CareerOneStop lists the 50 fastest-growing industries in the U.S., and that list might spark some ideas for you in looking up industry-specific employers in your area with the Business Finder, which includes contact information for some 12 million businesses. It’s quick and easy to use!
  2. Join LinkedIn “groups” related to the growing field you’d like to explore for potential job openings. Joining a group connects you with numerous employers that you can message personally to set up in-person introductions. Here’s how:
    • Search for industry groups by typing in the name of an employment field the “search” bar at the top left of linkedin.com. A quick search of “healthcare,” for example, returned results such as a “Healthcare Industry Professionals” group with nearly 100,000 members.
    • Click on one of the group names you’re interested in; then click “request to join” on the right side of the page.
    • Once the administrator has approved your request, you can click on the group to access a list of members. Send private messages to set up informational interviews that can help you land a new employer!

What are some other ways you’ve found to successfully diversity your network of employers? Let us know at information@higheradvantage.org

Written by guest blogger Carrie Thiele.

 

Reminder: Higher Job Development Webinar, September 20, 2:00-3:30 PM EST

Higher Job Development Webinar, September 20, 2:00-3:30 PM EST

Leveraging First Placements: How to be Strategic with Entry Level Jobs

Refugees arriving in the U.S. need to begin working as soon as possible. Our job as refugee employment professionals is to make that happen. While a refugee’s first job will rarely be their “dream job”, there are ways to leverage the first placement so that it becomes the first step on a career ladder, rather than a “dead-end job. There are also ways to ensure employers see refugees as employees worthy of long-term investment, rather than short-term labor solutions.

Join Higher’ s Nicole Redford and front-line refugee employment practitioners for a webinar that will present strategies for finding and landing employers who will offer not just a first job but a first step on a career-ladder.  Guest speakers include Hilary Lucas of Catholic Charities of Cleveland and Lindsey Saultz of Lutheran Family Services Rocky Mountains.

To register please click here.

Higher Job Development Webinar, September 20, 2:00-3:30 PM EST

Higher Job Development Webinar, September 20, 2:00-3:30 PM EST

Leveraging First Placements: How to be Strategic with Entry Level Jobs

Refugees arriving in the U.S. need to begin working as soon as possible. Our job as refugee employment professionals is to make that happen. While a refugee’s first job will rarely be their “dream job”, there are ways to leverage the first placement so that it becomes the first step on a career ladder, rather than a “dead-end job. There are also ways to ensure employers see refugees as employees worthy of long-term investment, rather than short-term labor solutions.

Join Higher’ s Nicole Redford and front-line refugee employment practitioners for a webinar that will present strategies for finding and landing employers who will offer not just a first job but a first step on a career-ladder.  Guest speakers include Hilary Lucas of Catholic Charities of Cleveland and Lindsey Saultz of Lutheran Family Services Rocky Mountains.

To register please click here.

 

Workforce Collaborative Brings Together Local Service Providers to Enhance Refugee Work Readiness

When looking at ways to enhance your job readiness training or employment placement, has your agency tried looking into existing community organizations doing similar work?

Local collaboration can mean more than working with other refugee agencies. Collaboration and partnership with other nonprofits in your community doing similar work can maximize the benefits of your employment programs. Like using a bank to teach your financial literacy courses. Looking to other nonprofits who are doing job development or job readiness courses is a great way to further develop opportunities for your clients.

This week, guest blogger Elizabeth Ringler shares an example from Pennsylvania.

A workforce collaborative in Pittsburgh, Pa has launched a new initiative to enhance refugee work readiness through targeted training. The collaborative includes the Career Development Center at Jewish Family and Children’s Services, which is a resettlement agency, and the Greater Pittsburgh Literacy Council.  Together, the two organizations serve large numbers of refugees and immigrants in Allegheny County, Pa. This collaboration was made possible through the All for All Immigrant Workforce Initiative organized by the City of Pittsburgh.

Refugees participating in the program meet twice a week to learn job readiness skills including how to look for a job, resume writing, interview preparation, and networking skills. The program also offers opportunities to enhance participants’ computer literacy and workforce specific English language skills. Additionally, the program offers on-site childcare for participants.

“This program aims to teach immigrants about the American job search process and work culture, and supports each individual in developing a job search strategy that meets their needs and leads to long term career success. By working with regional employers, we hope to showcase the important role and economic value immigrants have in Pittsburgh,” says Career Development Center Director Sarah Welch.

To learn more about the All for All Immigrant Workforce Initiative, contact Iris Valanti, Public Relations Associate, Jewish Family & Children’s Service Email: ivalanti@jfcspgh.org

If your agency does a similar event please write to us at information@higheradvantage.org to share your story.

Head, Heart, Hands: A Strategy for Employer Conversations

When I was a rookie job developer just starting out I came up with a little strategy that I would use when approaching employers. I called it Head, Heart, Hands, and it represented 3 simple messages that I wanted to communicate to employers:

  1. Head: It makes good business sense to hire refugees- it will be a good investment.
  2. Heart: I’m doing something positive by hiring refugees- I’m helping someone rebuild their life.
  3. Hands: It will make my life easier to work with this job developer and hire refugees.

Original Sketch, Daniel Wilkinson, Circa 2011

While I had initially thought of the elements of Head, Heart and Hands as the three points on my employer pitch outline, what I began to realize was that it wasn’t as important to hit all three points, but rather to identify which of the elements was the driving motivation for the employer.

Some employers’ primary concerns may be business issues such as high turnover, frequent employee absences, lazy workers, or issues affecting their bottom line. For these employers you take the “Head” approach and emphasize how your clients will meet the employers’ need where past employees have fallen short. You might highlight client retention rates, strong work ethic or the Work Opportunity Tax Credit incentive.

Other employers just need workers fast. They’re looking for an easy solution to their current labor shortage. For those employers, you take the “Hands” approach, and emphasize how you can solve that problem by getting them work-authorized, motivated and dependable employees quickly.

Finally, there are employers out there who get really excited about the “Heart” aspect. Some may be immigrants or descendants of immigrants and identify with the struggle from that perspective. Others may just have a strong motivation to help others. Although the “business case” is typically much more effective than the “charity pitch,” if you can tell that an employer is really excited to help refugees from more of a humanitarian perspective, then run with it!

Do you have a go-to strategy that you use when walking into a meeting with an employer? Let us know at information@higheradvantage.org or in the comments section below!

5 Mapping Strategies for Employer Outreach

Aside from language, literacy, and cultural adjustment issues, transportation is one of the most significant barriers to employment that our clients face. While not always possible, finding employment that is easily accessible by foot, bike, or public transportation is ideal. Here are a few mapping strategies that you can use to help your clients overcome this employment barrier:

1. Explore the area immediately surrounding your client’s home. Type your client’s address into Google Maps and zoom in and out to look for grocery stores, restaurants, gas stations, factories, etc. that would be easily accessible for clients. After familiarizing yourself with a neighborhood through Google maps, it’s a good idea to visit the neighborhood, since there are things you will notice in person that you wouldn’t see just by looking at a map on a computer screen.

2. Use a map of your city’s public transportation system to inform your employer outreach efforts. Start by looking at a paper map or maps that may be available on your city’s public transportation website. Then go to Google Maps, and find transportation lines near where your clients live and follow them to see what businesses are along these routes. Another fun thing to do is to drive public transportation routes as you are doing employer outreach. Sometimes you will see businesses that may not be listed on Google Maps.

A sample of results for Google Maps search: “manufacturing near Chicago”

3. Search for target industries or major employers in the neighborhood, city or region where your clients live. For example you could search for “manufacturing near Pittsburgh, PA” or “Hotels in New Orleans.” Research the largest employers are in your area to see how accessible these employers are for your clients. Where Are the Jobs? is a very helpful website that you can use to obtain labor market information for your area.

4. Start with areas of the city your clients are already familiar with. Take a look at a map with your client or just have a conversation to find out which areas of the city they travel to on a regular basis. If a job opportunity were to open up in an area they are already familiar with and comfortable traveling to, chances are they will be positive about that job and will be likely to be successful there.

5. Use maps to advocate for your clients. Maps can come in handy as visuals in conversations with employers or with your R&P (Reception and Placement) department. With employers, you can use maps to prove that transportation will not be a problem, pointing out the exact transportation lines that your clients will use, and that the transportation schedule will coordinate with the work schedule. With your R&P colleagues, you can use maps to show which neighborhoods are best situated for easy access to employment opportunities. Employment departments and R&P departments may want to consider doing strategy 1 (above) together as a strategy for increasing collaboration on housing and employment.

One rule of thumb for public transportation: Try to keep commute times to an hour or less and avoid having clients take more than two modes of transportation (e.g. switching buses). When the commute is longer than an hour and clients have to take more than 2 modes of transportation, it is almost inevitable that they will struggle to make it to work on time or that they will end up quitting their jobs because the commute is just too overwhelming.

Hopefully, these tips will help you find jobs closer to home for your clients, as well as improve job satisfaction and retention. Let us know if you have other innovative mapping strategies at information@higheradvantage.org!

Body Language Tips for Job Developers – Infographic

In most cases, as a Job Developer, you essentially do the first interview for your clients. If you make a good impression, that employer will want to meet your clients. If not, it’s game over.

We often focus on content rather than form, preparing our clients for job interview questions or preparing our “elevator pitch” for employers, but we sometimes forget that most communication is actually non-verbal (about 80% according to this Businesstopia article).

So the next time you focus on interview prep in job readiness class or get ready to walk into an appointment with an employer, keep these 27 body language tips in mind:

body-language-tricks-to-be-instantly-likeable-infographic-2

Want to see a couple more cool info-graphics related to body language for job interviews and business interactions? Check out The Basics of Business Body Language and 7 Body Language Interview Mistakes.

We’d love to highlight your success story about a recent exchange you’ve had with an employer. Get in touch at information@higheradvantage.org.

 

Catching Up on Consultative Selling

DTG-EMP Webinar + New Higher Resource Pack

 

Mark your calendars for an upcoming FREE webinar from our friends at DTG-EMP/Kenfield Consulting. The Employment Outcomes Fundamentals webinar will take place on Tuesday, January 31st, from 9-10 AM Pacific Standard Time and will give an overview of the basics of the Consultative Selling model- a job development model designed for those assisting job seekers with significant barriers to employment. To read the full description and register for the webinar, visit www.dtg-emp.com.

 

For those of you who may be new to the Consultative Selling model, we have created a Consultative Selling Resource Pack, located in the Downloadable Resources section of our website. This resource pack includes links to our 4-part Consultative Selling blog series as well as video recordings of 3 presentations from refugee employment peers who participated in Higher’s 2016 Job Development Community of Practice (CoP), which focused on Consultative Selling.

 

*Note: Illustration on front page by Gary Phelps / EMM Wichita, KS

Consultative Selling Resource Pack

In the past couple years Higher has introduced our network to a job development model known as Consultative Selling. In addition to providing training on Consultative Selling at various Higher training events, we also published a four-part blog series and facilitated a 1-year online Community of Practice (CoP) group focused on adapting this model for refugee employment.

In order to continue helping our network learn and practice this approach to job development, we put together this resource pack, including our intitial Consultative Selling blog series and recordings of all 3 CoP calls.

Consultative Selling Blog Series

Click on the links below to read Higher’s 4-part blog series on the four primary aspects of the Consultative Selling model: Prospecting, Needs Analysis, Selling, and Follow-up:

Illustration by Gary Phelps / EMM Wichita

Part One:Hitting the Target: Prospecting Techniques That Work

Part Two:Understanding Employers’ Needs and Providing Solutions

Part Three:Providing and Selling Workforce Solutions

Part Four:Strengthening Employer Relationships Through Effective Follow-up


2016 Job Development Community of Practice (3 Presentations)

In 2016 Higher facilitated a Community of Practice (CoP) for refugee employment staff who had attended the one day training put on by Allen Anderson at our Second Annual Refugee Employment Workshop in November 2015 in Omaha, NE (to hear a little bit from Allen, check out the Innovations and Opportunities panel discussion from our Second Annual Refugee Employment Workshop page).

Over time the CoP expanded to include coworkers of the original members, and other refugee employment staff who received Consultative Selling training from Higher at separate events. You can access video recordings of these three online events below:

 

  

   

For more on Consultative Selling, click here.

If you are using this model, we would love to hear about your experience. Please email us at information@higheradvantage.org.

Holiday Outreach Strategy + Holiday Graphic!

Showing appreciation for your employer partners is easier than ever before.

We designed this holiday graphic to provide you with an easy and quick way to send a thank you email to employers and community partners. 

You can do it in three easy steps:

1. Download a high resolution JPEG by right clicking on the below image and selecting “Save As”.

higher-holiday-card 2016

(or Download a PDF here)

2. Add your agency logo and message to an email.

3. Hit send.

Do you have a holiday outreach strategy that works? Please share in the comments below or contact us with the details!