Reader Question: How Do You Create Unique Email and Phone Numbers for Each Client…

Rachel joined CCSWOH in January new to resettlement work. Her job focuses on in-house job readiness classes and in-house short term vocational training

….even if the client isn’t computer literate and doesn’t have a phone?

Rachel Wiers, Employment Specialist at Catholic Charities Southwestern Ohio (CCSWOH) in Cincinnati needs a better solution for creating online applications that require a unique email address and phone number. She’s exhausted all of her team’s phone numbers.

The perfect solution is to spend enough time with each client to help them understand why and how they need to establish and monitor an email account. Rachel knows that, but it isn’t practical to make that happen every time, yet. Meanwhile clients need jobs.

I know this is a common problem because I had the same one. Instead of solving it, there’s a trail of blueunicorns@… email addresses on every free email service out there.

I know our network has better solutions than this. Please help Rachel with your advice by commenting on this blog post or by email at [email protected].

 

Free and Easy Strategy to Identify Key Words and Skills

I tried this technique using Wordle and a warehouse logistics job description. Here’s my result.

Here’s a great idea for identifying key words in job descriptions. Generate word clouds to help clients write job descriptions, get past robotic online application screens and identify a variet of hard and soft skills required for the job.

3 Easy Steps to Use This Idea in Your Work

1. Google free word cloud applications. Click here to find one list of options.

2. Paste in a job description and click generate.

3. See the words emphasized by the employer. (The biggest words are used more frequently.)

You could print out your word cloud and use it in a client meeting. Taking the words out of a traditional paragraph format can really help you and clients identify the important characteristics and job requirements. A great way to build English vocabulary, too.

This idea came from a blog post from the U.S. Peace Corps. (Click here to read it).

Check out two previous blog posts (Click here and here) for more information about key words, on-line applications and other tools to use with clients.